anti virus
Archived Posts from this Category
Archived Posts from this Category
Posted by admin on 29 Jan 2008 | Tagged as: avg, anti virus, security
With rising incidences of online scams, it has become quite necessary to install and use an effective security system that can protect your computer from all types of risks such virus attacks, spyware, Trojans, worms, and other types of malicious software programs. However, this is often not possible obviously because most of the security systems that are available require you to purchase a licence that is quite costly. Most computer users are thus left with no other option but to rely on trial versions having limited functionalities or free versions whose credibility is always a suspect.
So, isn’t there a solution to this? Well, the solution is there but you see it all depends on how you use the Internet. The solution I would recommend is AVG free edition, but to derive the best possible benefits from this free security software, it’s important that you follow the prescribed guidelines. You see, the free version of AVG does not provide protection from spywares, Trojans, worms, and rootkits and as such you need to be careful while surfing the Internet. AVG free is effective only against viruses, but you can make good use of it if you avoid random Internet surfing. In effect, it means that while using AVG free, you will have to limit your Internet surfing to known, reputed websites where the probability of malicious software programs is a lot less.
This may take the fun out of your Internet surfing experience, but if you don’t have the funds to purchase a licensed copy of security software right now, then AVG Free is certainly your best bet. You can install and use AVG Free for the time being and when you have the requite funds, you can purchase the licensed copy of AVG computer security that provides complete protection, 24/7. And by the way, don’t forget that something is always better than nothing.
Posted by admin on 30 Oct 2007 | Tagged as: anti virus, pop ups, configuration, error, spyware, internet explorer
“A Runtime Error has occurred. Do you wish to Debug?”
If you have been receiving this message while browsing the Web, it’s likely that you’re suffering from scripting errors caused by configuration options or malicious malware.
Runtime errors can arise out of many things. Maybe you have a pop up blocker installed. When a window opens to execute a script, the pop-up blocker terminates the script before it can complete its command. This leads to what is known as a runtime error.
With every runtime error, you’ll have the chance to debug where the problem is in the code. Of course, as a casual web browser, this isn’t really any of our business. So instead we end up clicking through “OK” messages until the alerts disappear. As such, it can take several clicks to load a single page!
Another problem involves the configuration of anti-Virus software. While it’s certainly advisable to browse with protection, always make sure that you have the right permission levels within the application. If you switch off scripting, you’re likely to get quite a few runtime errors. It’s also important that your anti-Virus suite is configured NOT to scan the Temporary Internet Files. This can lead to all kinds of problems.
Some people find themselves flooded with annoying runtime errors, yet the website itself seems to function properly. To fix this, follow the steps below.
This will prevent reports of errors being returned when you load a page. Note that it won’t prevent the actual collision. But you won’t have to click OK several times before a page actually loads.
It’s possible that runtime errors are the result of a spyware infestation. Many malicious users design software which sits under the browser and springs up pop-ups. Due to the rough cut nature of most malwares, they can lead to an unhealthy number of errors. Ultimately, they’re not designed with the end user in mind and in desperation to blitz your browser with third party ads; you’ll be fighting off many errors.
To deal with spyware, there are many excellent free system cleaning utilities available on the market. These will tear through your computer and eliminate the bad apples. They’ll also clean the registry and improve the overall performance of your computer. Most runtime errors are born from collisions with the code. If you’re getting them persistently on reputable websites, the problem is most likely spyware or a spreading virus.
It’s not out of the question, however, that the runtime error is the fault of the developer who created the page. Programming languages aren’t a walk in the park by any means and there is plenty of scope for errors. If the site is using bad code, there’s nothing you can do other than to find a different website. You can eliminate the error reporting however, as we mentioned above, and this is often enough to make a website usable.
You can usually tell when the problem is on the part of the developer. If the errors are occurring on innocuous websites designed for the masses, it’s likely a fault at your own end. Remember that most reputable businesses and organizations are forced to design tidy code that won’t clash with pop-up blockers and anti-Virus software. Still having problems? Remember the three most likely reasons;
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Posted by admin on 30 Oct 2007 | Tagged as: anti virus, configuration, firewall, windows
“Cannot Connect to ACE Runtime”
“MACE SERVICE could not connect to the ACE Runtime.”
Have you been receiving this error when loading up Windows XP or trying to access the Internet?
ACE Runtime is a service that is required in order to access the Internet and exchange data. Most ACE Runtime problems stem from a collision with either an anti-Virus program or a manual firewall which happens to be impeding its ability to access the Net.
Bizarrely enough, you’re most likely to encounter the errors if you are running a copy of Windows Media Center Edition and using an ATI graphics card. Quite why this is, we can’t begin to speculate. Part of the fault has to lay with ATI for designing a card which requires a firewall to be specifically opened to get rid of errors.
When you load your operating system, you’ll be told that the MACE Service (Managed Access to Catalyst Environment) can’t connect to the ACE Runtime. This will restrict your Internet access, so it’s necessary to manually correct the firewall in order to heal the breach.
Alternatively, you can search out the latest ATI drivers and attempt to patch over the problem by upgrading to the latest software. This should fix the problem, depending on the model of the hardware that you are using.
If a driver upgrade doesn’t do the trick, you’ll have no choice but to replace the ATI or open up your Windows Firewall by making exclusions so that the MACE Service can connect to your ACE Runtime.
To do this, you will need to navigate to the Windows Firewall settings. Once you’re there, locate the MACE folder which holds all of the MACE settings.
You should then add the MACE folder to the specific exclusion list of your Windows Firewall. It isn’t a particularly ideal solution because every exception that you add is an opening to a hacker, but it should at least allow the ACE Runtime to connect. This will, in turn, get rid of the errors and grant you Internet access.
Of course, it’s important to note that the same rule applies to other anti-Virus suites, not just the Windows Firewall. Many of these suites come with firewalls and exclusion lists of their own. You should apply the exception to whichever anti-Virus suite you have in operation on your system.
On certain occasions, you may find that the error is triggered by a virus rather than a hardware problem. If your system is inundated with spyware, viruses and malware, it’s quite possible that your ACE Runtime mechanism could be affected. But we should point out that it’s highly unlikely that you won’t have seen signs elsewhere. There are no viruses which specifically target the ACE Runtime service, although some are known to affect it indirectly.
Run a system scan to stay clear of any malicious files and hacking threats, and always use anti-Virus protection when browsing the Internet.
The problem with ATI and ACE Runtime is heavily documented. If you are using an ATI card, you can expect to receive an ACE Runtime error, no matter how new your system is. Keep your drivers upgraded and as a last resort, add an exception to your firewall to fix the problem.
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Posted by admin on 25 Oct 2007 | Tagged as: server, pccillin, housecall, norton, mcafee, security, antivirus, anti virus, software
It’s rare for a large company like TrendMicro to offer freebie software which could potentially harm its own sales. But in House Call, they’ve released an anti-Virus utility which is almost as effective as their much heralded PC-cillin suite.
The utility is free to download, and TrendMicro has surely released it as an incentive for users to eventually upgrade to the PC-cillin package. The only trouble is, they’re giving a lot away for free. So much, in fact, those users might be tempted to stick with what they know works.
House Call is extremely efficient at what it does. Sitting on the user’s operating system, it acts as a barrier between the local hard drive and harmful viruses which a user might encounter on the web. Not only does it protect from online dangers, but it has scanning facilities to detect and destroy Trojans and worms that are already in place on the system.
The first thing you’ll notice about House Call - after the quick download - is the intuitive interface. It’s very simple to navigate between the various settings and even novice users will find the information that they need. House Call looks to break away from the complexities that can arise with some of the more comprehensive anti-Virus suites on the market. It keeps things simple and makes no effort to be more than it is.
When you install HouseCall for the first time, you’ll be asked to download a plug-in for your web browser. The plug-in allows the software to scan your system’s memory and it will also search for harmful files in any storage disks that you have attached. One of the features which distinguish House Call over its premium rivals is the support for virus definitions.
House Call keeps an online virus database which the software connects to and automatically transfers every time there are new additions. The benefits of this are obvious. When you purchase packages like Norton, or indeed PC-cillin, you have to make a constant effort to stay on top of new sophisticated threats. This means connecting your application and manually searching for new fixes. While the software is usually better equipped to tackle such viruses, how many of us actually check for new updates every day?
You don’t need to worry about manually updating House Call. It looks after itself. You can carry on browsing the Internet, and the software will quietly make upgrades as new definitions become available. If you encounter a virus or a file without the required certificate, House Call will pop up and offer you options for how to deal with the file.
Of course, there’s a reason why House Call is free and PC-cillin isn’t. While HouseCall is more than capable of dealing with the most basic threats, it will openly let you know if it detects a virus which it doesn’t have a fix for. On top of that, you’ll be referred to PC-cillin. So it’s clear to see how TrendMicro are hoping to make their money, but to be fair, we found that most of the viruses you’d expect to encounter are dealt with efficiently by this free utility. Trojans and worms can be eliminated, along with spyware and bundled adware which we could all do without.
House Call offers a helpful “Auto Clean” feature which will automatically filter through the files on a webpage – or your local system if stated – and get rid of threats. It’s particularly good at detecting security issues in embedded code.
Sometimes the software can be a little over-protective in denying access to pages which are poorly coded rather than designed with malicious intent. But this is easily fixable can be toggled on and off as you please.
Better yet, the utility will offer step by step advice for eliminating threats which the software isn’t fit to deal with on its own. This is a nice addition and with the database of virus definitions being constantly updated, you can usually get a solution for most security issues.
Of course, many experienced users will opt for the widely praised PC-cillin as their anti-virus package of choice. And if you have the money, we certainly wouldn’t deem that unwise. But if you’re interested in anti-Virus protection – and you probably should be – House Call provides a brilliantly effective freeware solution. Head over to the Trend Micro website for more information, and a link to the download mirror.
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Posted by admin on 25 Oct 2007 | Tagged as: mcafee, anti virus, antivirus
McAfee AVERT Stinger works as a stripped down virus removal utility. It comes without the sophisticated technology that the major anti-Virus programs use, but it’s also extremely effective at eliminating specific threats to your system.
When we say specific, we really mean specific. McAfee have made great strides to brand Stinger so that it’s not seen as a full anti-Virus suite. If you want comprehensive protection against the latest and obscurest threats, you should be looking at one of the more reputable suites.
However, where Stinger excels is in its ability to eliminate viruses that are already present on the system. When you buy a package an anti-Virus package, you normally do so with the intention of eliminating threats before they infect your system. On the contrary, Stinger is a problem solving software. You can use it when you know your computer is under attack, and the advanced scanning will be able to locate and correct the problem more often than not.
McAfee has taken a different approach to fighting the problem of malicious users on the Internet. Instead of releasing a single package – or building a moat around the castle – they’ve opted to release separate “Stingers” which are specifically designed to remove viruses as and when they are discovered. The upside is that the removal process has a much higher success ratio.
By catering for individual threats, McAfee can offer sophisticated technology which targets specific attacks. This is why you should only really be considering the AVERT Stinger if you know that you’ve got a problem, and simply can’t work out how to fix it.
For example, if you know that you’ve got a W32/Polip infection, yet your current anti-Virus software isn’t capable of removing it, you can log on to the McAfee website and download a targeted stinger called, quite appropriately, the Stinger W32/Polip. This small stand-alone utility can be utilized to remove that one particular virus.
Of course, it won’t remove any other problems that you have. This is why it’s still vitally important to have a good scanning suite installed. The general Stinger application comes with a list of Viruses that it has definitions of, but this is a much shorter list when you stack it up against the major anti-Virus programs on the market.
When you download then small setup file, you’ll be asked to select a location for installation (as per usual). Given the small nature of the utilities, they can be downloaded very quickly and you can be up and running in quick time. Upon opening the utility, you’ll notice a few basic options. There is a scan button, preferences and a virus list.
If you click on the virus list and see a sprawling page of threats, don’t worry. The list only explains what viruses the software is capable of removing. It’s not a results table of the viruses on your hard drive!
As far as virus removal tools go, the McAfee AVERT Stinger utility has made an excellent introduction on to the market. It shouldn’t be relied on as the one-stop for your anti-Virus needs. If you have found a virus and still haven’t managed to remove it, give the Stinger a go and take advantage of technology that has been carefully designed to tackle such threats when everything else seems to be failing!
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Posted by admin on 25 Oct 2007 | Tagged as: adobe, anti virus, antivirus, trojan, operating system
If you’ve browsed over Windows Task Manager and noticed a small file by the name of Adobe.exe, you’ve probably brushed it aside as a critical file that is required for Photoshop to work correctly.
While this is perfectly understandable given the unambiguous name of the file, you should remember that not every file is what it claims to be. In the case of Adobe.exe files, what you’re actually seeing is a third party virus, designed to look innocuous with the name of a globally respected company as its alibi.
As you can probably imagine, the hackers who work tirelessly on their virus creations have had to find a way to cloak their malicious files. Particularly in the case of spyware, but also in adware and medium threat viruses too.
If you’ve spotted Adobe.exe, you should take note that there is no such legitimate file – released by Adobe – which has that name. You can take a hint from the name itself. What is Adobe? It’s not a program. It’s not a crucial ImageReady or Dreamweaver executable file. It’s simply a company name.
The same distrust should be applied if you happen to see a Microsoft.exe file floating around your system. Hackers thrive on a breach of trust and by slapping a misleading name on their harmful files; they’re halfway towards doing the damage that they’d love.
You’ll find that a quick scan of your hard drive will swiftly highlight the Adobe.exe file. The problem is that most people opt to assume that the anti-Virus software has made a mistake! Why would it be pointing to a name that you know is safe?
A file doesn’t have to be named Big_Fat_Virus.exe to compromise the security of your computer. In most cases, instances of spyware are designed to replicate system processes in appearance. Of course, you can’t see what’s going on under the surface. And anybody who has had a brief scout around their critical system files is certain to have apprehension about deleting a file which claims to be System32.exe.
The best way to know if you’re affected is to run TWO scans of your hard drive, with two different anti-Virus suites. If both programs return the same Adobe.exe alert – or whatever suspiciously named file that you’re worried about – go right ahead and have the problem rectified.
We’re always being warned about the importance of using the Internet with sufficient protection from malicious users, and it’s because it IS very important.
You should have a strong firewall, capable of dealing with intrusions, and a commercial anti-Virus suite checking email attachments and downloaded files for traces of viruses.
But it’s also crucial that you don’t rely on an anti-Virus suite to do all of the hard work. It’s still a good idea to download a free system clean-up utility – there are many available on the Net – and to run it regularly. This will go a long way to cleaning spyware and adware, and it will also boost your system’s performance.
Always keep an eye out for files which are named after companies and respected IT brands. It’s very rare that one of those organizations will choose to release an executable file with such a vague and misleading name.
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Posted by admin on 25 Oct 2007 | Tagged as: anti virus, antivirus, trojan
abg is a shortened term for the notorious abg-aceh.exe file. It is a well known virus, falling in to the Trojan category with a registered description. It is referred to as a Trojan.W32.Boetac, and for reasons that we’re about to discuss, it’s vital that you move to eliminate the threat if you find it on your system.
Not only does the Trojan.W32.Boetac open your computer to the hacking intent of malicious users, but it puts you in risk of being a victim of fraud.
abg.aceh.exe is the file to search for if you’re worried that your system security has been breached. A good way to do this is simply to open up the search dialogue and search for the virus file name. Unless you’ve been attacked by a variant of the abg, you’ll soon find the source of the infestation.
Removing the file on its own isn’t enough to get rid of the threat, however. The Trojan.W32.Boetac is renowned for running in the background, discretely failing to draw attention to itself.
So why does it matter if we have one? What does it do? Like many spyware applications, the abg is capable of tracking your actions. The only difference is the sheer comprehensive scale in which the Trojan.W32.Boetac will steal information.
Are you one of the many millions who now practices online banking? Do you use your credit card details to make purchases online? If the answer to either of these questions is yes, you’re opening yourself up to the danger of an opportunist attack from a web hacker.
The Trojan.W32.Boetac will steal your details, in the sense that it allows the hacker to “listen in” and trace your key strokes – even access your computer directly. Naturally, you won’t have any idea that this is taking place because the virus when left to operate normally will hide itself in the background.
All of those passwords that you use, or the personal data that you have stored on your hard drive, it’s all there at the hacker’s disposal. Think of the Trojan.W32.Boetac as the cyber equivalent of a crowbar to open your house. Once it’s been used, the robber – or in this case, the hacker – can do what he or she pleases.
So how can we get rid of the virus? As we already mentioned, deleting the abg-aceh.exe on its own will not be enough to starve off the hacker. You will need to run a full system scan with an anti-Virus utility. This will give you the chance to locate and remove the corrupted files.
It’s a good idea to remove the virus while operating in safe mode, as this is most likely to counter the measures taken by hackers to make their infestations “irremovable”. Use a registry cleaning utility to wipe all traces of Trojan viruses from the vital Windows Registry.
And of course, the best way to avoid the damage that an abg-aceh.exe file can inflict is to browse the Internet safely! Use anti-Virus protection, preferably a commercial suite, and always be careful when downloading attachments – both from websites and via email.
The Trojan.W32.Boetac virus is considered an extreme threat. It won’t wreck your system, but it’s the deadliest of spyware-style infestations that you can be carrying. If you see the abg-aceh.exe on your computer, act straight away to remove it.
Posted by admin on 21 Oct 2007 | Tagged as: anti virus, anti spyware, antispyware, antivirus, security, spyware, computer
Nowadays, computers have become so common that most households
possess at least one of them. A stand-alone computer in itself does
not pose any security threat to the individual using it. However,
once connected to the Internet, each computer becomes a door which
any identity thief or hacker may use in order to take advantage of
the pandemonium of the World Wide Web. In an effort to protect
users from the aggravation caused by viruses, spyware, pop-ups and
spam, software companies have developed various measures aimed at
improving computer security.
Anti-virus software is the predominant development in this field.
McAfee and Norton are the two major companies offering such
anti-virus software, which actually searches through the files on a
computer in order to see if they contain certain characteristics
which could be viruses, or which are often associated with viruses.
The characteristics, known as virus definitions, need to be
regularly downloaded. In addition to files on the computer itself,
e-mails as well as files on CDs and floppy discs should be scanned.
It has already been accepted as an axiom, that anti- virus software
is absolutely essential for computer security.
Software aimed at scanning for spyware comes next. Spyware are
programs that certain websites run in the background of the
computer while gathering data about it. This data could be
relatively harmless information such as finding out what kind of
websites the computer owner visits, but it could also go so far as
acquiring passwords. In any case, spyware usually deteriorates
computer performance drastically and must be removed from the
computer. Ad-ware and Spybot Search & Destroy are popular
software used for this purpose, but they don’t cover all threats.
Furthermore, spam filters and pop-up blockers are also of critical
importance. Spam and pop-ups are serious nuisances to the user, but
worse, they are often the vehicles that sypware scanning software
(as previously explained) use to enter the computer. They also
negatively affect computer performance. An irritated computer user
is more prone to making a security faux pas than a calm one!
There are several more actions computer owners should take to
ensure their computer and information remains their own private
property, in addition to the software options previously mentioned.
As much information as possible should be secured via passwords,
and passwords should be complex enough to make them hard to guess -
the user’s name, spouse name or birth date are not good passwords.It is also strongly recommended not to check bank statements when
using an unsecured wireless network, since these networks enable
numerous people to use them simultaneously. It’s important to
remember that hackers spend a lot of time and effort trying to
access information, and users have to keep up to speed if they want
to keep their information secure!
Posted by admin on 21 Oct 2007 | Tagged as: anti virus, anti spyware, ad aware, adaware, antispyware, antivirus, security, firewall, spyware, computer
The computer world has become a dangerous place for the innocent
computer user - threats lurk around every corner, intending to
collect your information, damage your network, impersonate you and
generally cause chaos. Luckily there are several excellent software
programs which can help you defend yourself against these perils.
Even better, these programs are free, so you can get straight to
work!
Anti-virus protection is the first essential program you need.
There are many expensive and popular alternatives, which however
tend to slow down the performance of the computer and require an
annual subscription fee. Experience shows that the virus protection
provided by freeware alternatives is just as good. A good
recommendation is Grisoft’s AVG Free Edition. Though the program
does not boast every single feature provided by the commercially
available programs, it provides excellent protection by performing
the most important task of keeping the system free of viruses,
Trojans and worms.
The second weapon in your arsenal should be the firewall. This is
necessary for preventing others from entering you machine. Hackers
try to infiltrate systems in order to steal data or damage the
system, or else they may try to take advantage of a computer by
using it remotely for sending spam email (known as a “spam
zombie”). A firewall is vital for protecting the system against
these threats. If you are using Windows XP, you may already be
acquainted with the built-in version (available on both Home or
Professional Editions). However there are also many other options,
of which Zone Alarm Free Firewall offers the best alternative.
Equipped with anti-virus and firewall protection, the next issue is
one which is generating a lot of confusion - what can be done to
better manage passwords? The program CyberScrub KeyChain is an
excellent new program that offers a solution for this confusing
issue. KeyChain is distributed free, and stores all your user names
and passwords, as well as you credit card details and addresses.
All of this sensitive information is stored with one single
“master” password, which eliminates the need to remember the
multitude of access combinations you use. Whenever you enter a
password protected website, you highlight and click a small toolbar
in the browser and KeyChain automatically fills in your log-in
details and submits them. This application makes shopping on the
Internet much more simple and quick, and means you don’t have to
type in all your addresses and credit card information. A strong
encryption algorithm is used to make sure your sensitive
information is kept safe.
This overview would be incomplete without discussing the pestilent
spyware. It can be just as dangerous as viruses, and sypwares are
multiplying at a frightening rate, driven by creative schemes of
the mastermind hackers that invent them. Spyware is so powerful
that it can even control your CD drive, it can aid browser ads,
take control of your homepage and steal your passwords and much
more. To combat this hazard, you should take action, for example by
using Ad-Aware SE Personal, a very good program from Lavasoft.
This list should serve as a starting point, providing the
fundamental tools to protect you system and information. Take
action now, or you may well regret it!
Posted by admin on 11 Oct 2007 | Tagged as: uninstall, norton, anti virus, antivirus, security, software
So you are plugging away on your computer one day and your Norton Antivirus pops up telling you that you need to pay them for a subscription again as yours has expired and you are no longer getting updates. That is fine and dandy if you want to fork over the forty dollars to get it, but if you are like more and more people out there, you have decided that it is time to switch over to a company the provides free antivirus solutions for home users. Now the question is, now do you fully uninstall the Norton Antivirus from your computer?
There is one problem that people encounter when trying to uninstall Norton Antivirus. That program really digs itself deep into your system! There is, however, a process that you can follow to ensure that you get it out of there.
You are going to want to start off by navigating to the Start menu and then selecting Control Panel. Once you have the Control Panel window displayed on your monitor, navigate to the Add/Remove Programs by double clicking on the icon. Once you are presented with the list of programs installed on your computer, find the Norton Antivirus program and then click the button to Remove All. Follow the prompts to complete this and reboot your computer when you are asked to do so.
That was simple! Or was it? Norton is still hiding all over your system and there are a few more things you are going to have to do to get it all.
Start by navigating to the Start menu again and then selecting My Computer and Program Files. Browse through this folder and delete any Symantec folders you find. After you have completed this go to the Common Files folder near the top of the Program files list and delete each Symantec folder that you find in there. Once this has been completed, reboot your computer again.
Once your computer comes back up to the desktop, you will need to go to Start, Search, All Files and Folders and More Advanced Options. In here you will need to check all the search options except for the one to make your search case sensitive. Now, enter Norton in the search field and delete all Norton folders that appear in the search results window. Once again, you will need to reboot your computer. After the reboot has completed, follow the exact same steps, but this time use Symantec in your search.
The final thing that you are going to need to do is to go into your Windows registry and delete the entries in there that are associated to Norton Antivirus. In order to do this go to the Start, Run menu again and type in regedit. Hit the OK button and you will now be presented with the Windows registry of your computer. Expand the HKEY_CURRENT_USER and then expand Software. Go through the list presented until you find Symantec. Right click on it and delete it.
Now you will need to expand HKEY_LOCAL_MACHINE and then expand Software. Also delete the Symantec from this list and then reboot your computer.
Once your computer is loaded up again, you will need to go back into the Windows registry and expand HKEY_LOCAL_MACHINE and then expand Windows and CurrentVersion. In this list delete all of the Symantec entries that you see and then reboot your computer one last time. This should have removed all traces of Norton Antivirus from your system.
If you are a person that is not quite comfortable with completing such a procedure, you can also find a Norton Removal Tool that is available for download from the Symantec website. This tool can remove Norton 2006, 2005, 2004 and 2003 products from your computer. You will need to make sure that you are using the Internet Explorer browser on your computer however as the tool will not run in other Internet browsers.
In order to do this you need to go here. Once you are on this webpage, expand the Uninstall Norton AntiVirus using the SymNRT removal utility and then click on the Run It Now button. Be sure that when you get any prompts you select Run, Yes, OK or Next. If your Internet browser has a little yellow bar at the top of it, be sure that you click on it and select Install ActiveX control. During the uninstall process, your computer may be rebooted more than once and you may be asked to repeat some steps after each reboot. Just keep going and you will have uninstalled Norton Antivirus from your computer in no time!
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