Free email services such as those provided by AOL, Hotmail, Yahoo, Google, and others may have contributed a lot to the growth of the World Wide Web, but just like any other online service, they too are not completely free from technical glitches. Email service available under Microsoft’s Outlook Express also cannot be said to be completely perfect obviously because it too depends on web-based email services such as those listed above.

The most common problem that users face while using email services is the inability to send emails. If you have faced similar problems, you might already be aware how irritating it can really become, especially when the email wont send at a time when you need it the most. However, I would not recommend that you start tinkering with your computer because more often that not the problem is with the Internet server and not your computer. In most cases, an email wont send type of a problem gets resolved in just a few seconds and this is why I would recommend that you wait a little longer instead of fiddling with your computer.

If however the email wont send even after waiting for long, then the problem may either be with your Internet connection or it might be that your computer has a malicious software program such as a virus that might have altered the settings of your email service. For eliminating the first possibility, what you can do is try sending a mail through another email service. If you are able to send the email, you can be sure that your Internet connection is working fine and that the problem is something else, most probably a computer virus or worm. For checking this possibility, you will have to scan your computer using an effective anti-virus software.

If you are still unable to send emails, I will recommend that you contact the email service provider. You can also visit online forums and online knowledge databases for resolving email wont send type of problems.

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Spamming has become a big problem and since it wastes plenty of your productive time and effort, it’s necessary that you take proactive steps to curb this growing menace. You may have already added the names or domains of spammers in the blocked senders list of your outlook express mail client, but that itself won’t be enough because the blocked senders list is stored on your hard drive and can get easily damaged or erased in case of a crash or system instability. If your computer somehow loses the blocked senders list, it would mean that you will have to do all the hard work all over again and worst still you will have to manually delete all the spam mails that might start reappearing in your inbox.

To tide over such potential vulnerabilities, you need to create multiple backups of your blocked senders list. For this you will have to access the “Registry Editor” on your computer and follow the instructions as available on Microsoft’s customer support website. Detailed instructions on creating backup files of blocked senders list are available at http://support.microsoft.com/kb/276511. Tweaking the registry is not something that is generally recommended, but if you follow the step-by-step instructions as given on this web site, it’s highly unlikely that you will make any grave mistakes. Just don’t try to do things on your own and you will easily be able to create backup copies of your blocked senders list.

For reducing the probability of loss to its barest minimum, you need to store the backed up copy of your blocked senders list at multiple locations such the various drives on your computer, CD/DVD, flash drives, tape drives, and even online if you wish so. This would help you in avoiding unnecessary problems that might come up in case your computer crashes and you are left with no other option but to format your C drive and reinstall Windows. Not to mention the complete peace of mind that you will have after creating backup copies of your blocked senders list.

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Can’t send emails? Well, don’t get frustrated because there are plenty of solutions available, which can be used for resolving these types of problems. The main thing you would be required to do is locate the root cause of the problem and then make an effort to find an appropriate solution for that. You can do this easily if you access the “online help database” of the email client you are using or by simply calling up the customer support center. If the problem is generic, you can rest assured that eventually you will find the solution you might have been looking for.

However, sometimes not everything might go as per your plans because it has been noticed in many cases that the inability to send emails was due to badly configured firewall or proxy settings. So, before you pick that phone to call customer support, I would recommend that you first have a look at your firewall settings and proxy settings of your Internet connection. If you find this difficult, I would recommend that you just restore all the settings to default and see if the problem gets resolved. Your anti-virus system can also play tricks sometimes, and it would be better if you have a look at it before calling up customer support.

Sometimes, there is no problem at all and it’s just that the mail server was too overloaded to process your request. It would be better if you try after sometime and see if you can get your mail through. Unnecessarily fiddling with your firewall and proxy settings can aggravate your problems because then it would become even more difficult to identify the root cause that might have been preventing you from sending emails. My personal recommendation would be to think logically in these situations and avoid overdoing the technical stuff.

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If, like many people, you choose to use Microsoft Outlook Express as your client for sending and receiving mail, you may have come across a 0×800cccod error at some point.

This error usually restricts a user from sending email, despite still being able to receive new mail from the POP server. You may receive an error that mentions invalid passwords, or invalid usernames. In some cases, receiving mail is also disabled and the user may have difficulty in connecting to the ISP’s mail servers.

The first step to take should be to evaluate whether the problem still exists with a firewall disabled. Many anti-Virus suites, for example, will try to scan new mail and they may alter the username and password leading to an error when it gets sent to the server. This is a simple problem to troubleshoot.

Temporarily disable the protection, try to send your message, and if it goes through successfully, you know that the anti-Virus software is causing a collision. It’s possible to disable the firewall for email services but that’s a drastic measure to take. Especially given that many viruses are spread through email communications.

You can breathe a sigh of relief though because even when you do download a virus via email attachment, most anti-Virus programmes will spot the file when you try to copy it across to the hard drive. It has to be downloaded, remember.

Most firewalls are easily accessible through the control panel of your anti-Virus software. There should be an option for “email scanning”. Turn this off and you will notice that sending and receiving mail becomes a lot quicker, not just in connecting but in downloading files too.

Another possibility, and probably more likely scenario, is that you’ve already been affected by a virus. There are many malicious applications which mess with the outgoing email, preventing a user from sending and in some cases, receiving too. Some viruses are easy to spot, while others are much more discrete. It’s not always viruses that cause the problems either.

A 0×800cccod error can even be triggered by spyware and adware. To prevent this kind of corruption, you should run a regular scan of your system. There are many free scanning utilities available on the web, and it’ll reduce the likelihood of an email problem if you have a clean hard drive.

If a system clean-up isn’t enough to solve the 0×800cccod error, you may want to re-enter your account details for the email client. This can sometimes reset the connection so that you can send to the SMTP server, and receive with POP.

Ensure that the details of the mail server settings are correct. If you are unsure of this, you will have to contact your ISP and retrieve the correct information. It’s possible, but wholly unlikely, that the ISP might change your log-in details without informing you. While we’d be surprised if this is the case, it would certainly explain why you can’t connect to send or receive mail! Such problems will usually be marked with an Invalid Username / Password message.

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