techsupport.ea.com
Posted by admin on 02 May 2008 at 06:01 pm | Tagged as: Computer
Certainly one of the best that the gaming industry has to offer, without a doubt, are the titles launched by EA Sports. Lets face it, who can turn a blind eye towards games like FIFA, PGA Tour and Madden NFL. The bottom line is, when you ask for sports, EA Sports has them all. They offer games for PC as well as gaming consoles like Playstation, Xbox, GameCube, etc. However, there may be times when users face a technical or even a simply problem with their products and services and this is where the EA Sports techsupport comes into picture.
The techsupport or the customer support as it is known on the website is a section where the customers can seek redressal to their problems. However, in order to post your queries about the product or services, it is important that you register yourself on the website. The customer support page is designed pretty well with categories that cater all the users by sectioning the category of queries according to PC and the gaming consoles used by the gamers. Then of course there is the forum which help users interact with each other and the techsupport in order to get their problems fixed.
The techsupport page also provides support tools so that the gamer can determine whether his PC system requirements is what the game demands which is known as Easy Info. Then there is a tool known as the Sims and Expansions Eraser, which helps the user to repair the installation or the uninstallation by getting rid of the registry keys of the game. Another category offered by the techsupport is wherein the gamers can download the latest patch of their favourite games. And when it comes to searching for a specific game in order to get his query fixed, the user can use the advanced search option in which all he has to do is select the game platform, the gaming title and the category that it belongs to.
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I am havign problems with my sims 2 double deluxe game i put it in my cd rom and it doesnt do anything and i know that my cd rom plays cuz i down loaded my sims2 game this morning is thereany thing i can do this is what my computer says
System Overview / Comparison
Your System Results Game Requirements
Operating System Microsoft Windows XP Home Edition Service Pack 3 (Build 2600) Pass Windows XP/2000/98/ME
System Memory 511.0 Pass 256.0
Processor Speed 2792.8 Pass 800 MHz
DirectX Version 9.0c Pass 9.0c
Display Device Intel(R) 82865G Graphics Controller Unknown Compatibility
Display Memory 64.0 Pass 32.0
Display Driver 6.14.10.4396 Unknown Compatibility
Sound Device SoundMAX Digital Audio Pass
Sound Driver 5.12.01.4060 Unknown Compatibility
Operating System Information
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Internet Explorer Information
Version 7.00.5730.0011
System Device Information
Processor
Intel Intel(R) Pentium(R) 4 CPU 2.80GHz 2792.8 Mhz
Memory
System Total 511.0
Virtual Total 2047.9
Pagefile Total 1248.8
Snapshot
System Available 186.8
Virtual Available 1999.6
Pagefile Available 932.7
Monitor Information
Monitor Name Plug and Play Monitor
Refresh Rate 60 Hz
Network Card Information
Name Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address 192.168.0.10
Subnet Mask 255.255.255.0
Gateway 192.168.0.1
Primary WINS Server N/A
DHCP 192.168.0.1
System Device Information
Background Processes Information
Process Name [System Process]
Process Name System
Process Name smss.exe
Process Name csrss.exe
Process Name winlogon.exe
Process Name services.exe
Process Name lsass.exe
Process Name svchost.exe
Process Name svchost.exe
Process Name svchost.exe
Process Name svchost.exe
Process Name svchost.exe
Process Name explorer.exe
Process Name LEXBCES.EXE
Process Name spoolsv.exe
Process Name LEXPPS.EXE
Process Name tfswctrl.exe
Process Name PCMService.exe
Process Name aolsoftware.exe
Process Name realplay.exe
Process Name hkcmd.exe
Process Name igfxpers.exe
Process Name hpwuSchd2.exe
Process Name Communications_Helper.exe
Process Name ctfmon.exe
Process Name AOLSP Scheduler.exe
Process Name aolsoftware.exe
Process Name AOLacsd.exe
Process Name aoltsmon.exe
Process Name LVComSer.exe
Process Name LVPrcSrv.exe
Process Name aoltpspd.exe
Process Name spkrmon.exe
Process Name sprtsvc.exe
Process Name svchost.exe
Process Name alg.exe
Process Name LVComSer.exe
Process Name wscntfy.exe
Process Name COCIManager.exe
Process Name waol.exe
Process Name shellmon.exe
Process Name aoltpsd3.exe
Process Name jusched.exe
Process Name jucheck.exe
Process Name EasyInfo.exe
Process Name wmiprvse.exe
Media Device Information
Mass Storage Devices
Type Removable
File System N/A
Total Space 0 Bytes
Free Space 0 Bytes
Mass Storage Devices
Type Fixed
File System NTFS
Total Space 70.9 GB
Free Space 58.7 GB
Mass Storage Devices
Type CD / DVD Drive
File System N/A
Total Space 0 Bytes
Free Space 0 Bytes
DirectX Information
Version 9.0c
Long Version 4.09.0000.0904
Display Device (Primary Only)
Intel(R) 82865G Graphics Controller
Device
Description Intel(R) 82865G Graphics Controller
Manufacturer Intel Corporation
GUID D7B78E66-6632-11CF-9873-9D21ADC2CD35
Driver
Version 6.14.10.4396
Module ialmrnt5.dll
Date 9-20-2005
Memory
Local 64.0
Local 87.7
Non-Local 0.0
Texture 87.7
Sound Device (Primary Only)
SoundMAX Digital Audio
Device
Description SoundMAX Digital Audio
Manufacturer Analog Devices, Inc.
GUID BD6DD71A-3DEB-11D1-B171-00C04FC20000
Driver
Version 5.12.01.4060
Module smwdm.sys
Date 4-9-2004
Capabilities
Max 3D Buffers 0
Supports Mono Output True
Supports Stereo Output True
something im doing wrong?